One of the most common challenges in the e-commerce fulfillment process is dealing with incorrect shipping addresses entered by customers. These typing errors frequently cause delivery attempts to fail, leaving customers frustrated and dissatisfied. Moreover, misaddressed packages often end up being returned to the sender, incurring additional expenses for re-delivery. Z Address Validator offers an effective solution to this persistent issue. Our innovative tool instantly detects address inaccuracies and provides intelligent suggestions to correct them. With its intuitive and user-friendly interface, Z Address Validator streamlines the address entry process, minimizing delivery failures and significantly enhancing the overall customer experience. By preventing costly shipping mistakes, we help businesses build stronger customer relationships and improve operational efficiency.
The effect on conversion rates from our address validation is minimal. In the default setup, validation prompts are shown on the post-checkout Thank You page, which means there’s zero impact on conversion during the checkout flow itself. For merchants who choose to integrate validation prompts at the initial checkout step, real-world data shows the conversion rate dip remains below 1%. Importantly, nearly all drop-offs in this scenario occur with customers who originally entered invalid addresses, ensuring the tool targets only genuine address issues without disrupting valid transactions.
Z Address Validator functions exclusively with orders from supported countries that pass through the standard checkout processes of BigCommerce, Shopify, or ReCharge and remain unfulfilled. We do not apply charges to historical orders—billing only occurs for new, eligible transactions that meet the active fulfillment criteria.
When address validation fails, a prompt will pop up during the checkout process, prompting customers to make corrections.
Absolutely—you can start with a 100-use free trial to explore our solution, and our dedicated support team will assist you every step of the way to ensure a smooth setup.
Regarding pricing: if address validation is set to run on the post-checkout Thank You page, a fee will apply each time an order is successfully created. For configurations where validation occurs at the first checkout step (when customers enter their shipping address), a charge is triggered only when they input an address and proceed to the next stage. Importantly, no fee is applied if they abandon the process before entering a shipping address. However, once an address is provided and the customer moves forward, the charge applies even if they later abandon—this aligns with our policy of only billing when we process an address. Regardless of how many times a customer edits their address during checkout, each order incurs just one charge.
Absolutely. The app transmits every address to our designated data partner for validation—this step is essential because we don’t maintain the core address database ourselves. Without routing addresses through this verification process, we wouldn’t be able to confirm their validity.
Z Address Validator